Privacy Policy

 Logo Zest Privacy Policy

Our website (the "Site") is owned and operated by Logo Zest. By using our Site users agree that they consent to the conditions set out in this Privacy Policy. 

This Privacy Policy applies in addition to the terms and conditions of our Site.

ENSURING AND PROTECTING YOUR PRIVACY

Your privacy and protection is of the highest importance to us. Our Privacy Policy outlines the type of personal information we may gather when you engage with us, detailing how we store, handle, and safeguard this data. 

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of how any personal data will be collected and used. 

PERSONAL DATA WE COLLECT: 

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

The personal data we will collect:

Use of collected data;

Who has access to the data collected;

The rights of Site users; and

The Site's cookie policy.

Our aim is to keep you fully informed about your rights and the use of your data by LogoZest. For instance, we may require your name and address for order deliveries and your email address to send visual proofs of artwork as per your request. We trust that the following sections will address any queries you might have. Should you require further clarification, please don't hesitate to reach out to us for assistance. As our business develops, there may be updates to this Privacy Policy, and we commit to informing you of any significant changes. Feel free to revisit and review it at your convenience. 

GDPR

For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018. For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR").

Your Rights as a User. Under the GDPR, you have the following rights:

Right to be informed; Right of access;. Right to rectification; Right to erasure; Right to restrict processing; Right to data portability; and. Right to object.

NO THIRD-PARTY MARKETING OR MAILING

We prioritise the protection of your privacy and assure you that we will never share your personal details with external entities for direct mailing or marketing purposes.

WHO IS THE DATA CONTROLLER?

Logo Zest is the data controller and can be contacted at hello@logozest.co.uk 

This Privacy Policy pertains to LogoZest, registered with the Information Commissioner as the Data Controller under the Data Protection Act 1998 and GDPR.

PURPOSES OF DATA USAGE

Your information will solely be employed to process quotations, fulfill orders, and keep you informed about new products and offers. This includes using your name and address for product shipments, your email for quote provision, and notifying you of special offers via email. 

DATA HELD BY US

The extent of personal data collected depends on the purpose for which it is provided. For example, requesting a sample necessitates a delivery address, while signing up for our newsletter requires your email and name. Collected personal data may include name, address, contact details, and preferences pertinent to you or your orders. 

COOKIES

We use cookies to analyse visitor behaviour on our site, enhancing user experience based on popular areas. Clear GIFs or pixel tags assist in analysing specific usage patterns. IP addresses are collected for system administration, aggregate information analysis, and site usage auditing. Supplementary information may be acquired from other sources.

COOKIE POLICY: 

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Third-Party Cookies. Third-party cookies are created by a website other than ours. We may use third-party cookies for legislation and reporting purposes such as Google Analytics.

DATA COLLECTION METHODS

We collect data when you visit our websites, make online purchases, create an account, purchase by phone, engage on social media, download our apps, contact us with queries, participate in surveys, comment on products, or fill online forms. 

DATA COLLECTED AUTOMATICALLY: 

When you visit and use our Site, we may collected in an automatic or non-automatic way.

LEGAL BASIS

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR. We rely on the following legal bases to collect and process the personal data of users in the EU: we collect data based on contractual obligations, legal compliance, legitimate interest, and, in specific situations, with your consent. 

HOW WE PROTECT YOUR PERSONAL DATA: 

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

YOUR RIGHTS

You have the right to request a copy of your personal data, request cessation of direct marketing, and ask us to stop processing your data with consent withdrawal. You can modify your details in your online account preferences. 

HOW LONG IS PERSONAL DATA STORED: 

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

OPTING OUT OF DIRECT MARKETING

To cease direct marketing communications, use the 'unsubscribe' link in marketing emails, update preferences in your online account, or write to LogoZest at hello@logozest.co.uk 

DATA RETENTION

We retain collected data only as long as necessary, after which it is either deleted or anonymised for statistical analysis and business planning.

COMPLAINTS:

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority.

WHO WE SHARE PERSONAL DATA WITH: 

We may disclose user data to any member of our organisation or employees who reasonably needs access to user data to achieve the purposes set out in

OTHER DISCLOSURES: 

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it; If it is required for any legal proceeding;. To prove or protect our legal rights; To buyers or potential buyers of this company in the event that we seek to sell the company.

MODIFICATIONS: 

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

HOW TO ACCESS, MODIFY, DELETE OR CHALLENGE THE DATA COLLECTED:

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer here: hello@logozest.co.uk

CONTACT INFORMATION:

If you have any questions, concerns or complaints, you can contact our data protection officer at hello@logozest.co.uk

EFFECTIVE DATE:

26th November 2023